BuzzTv XRS 4900 User Manual

[Ryu1]

 
 https://buzztv.com/site/wp-content/uploads/2021/03/BuzzTV-XRS4900-Manual.pdf 

[mecanico2]

Hey, is anyone having issues with the ethernet connectivity? The Wifi feature works fine, but, when i connect the ethernet port, it says that it has no connection. I already tried this on two boxes and both display the same problem.

[Ryu1]

did you turn off wifi?
turn off wifi first then connect your ethernet and give a reboot then check see what it says.

[Dodgeit]

I don't think you have to do that. It automatically over rides the wireless when there is a ethernet connection.

[mecanico2]

I already tried that on both boxes and both boxes appear "No Connection" when i plug in the ethernet cable. I have a third box called "formuler" and that one work fine on both conection methods,

[Ryu1]

so it says no connection but did you actually tried open some apps and see if you get connectivity? try different router or check with your neighbors router or go straight to modem and bypass router. also, try factory reset and if still nothing then contact buzz team.

https://buzztv.com/site/contact/

[Dodgeit]

Mine works no problem on the ethernet wire.

[Dodgeit]

Maybe plug them in to the router and then restart your network. I can't see 2 boxes having a problem.

[Unknownuser]

Did you try a different ethernet cable?

[Ryu1]

Dodgeit yes I know but just making sure just incase if they are not seeing that so just for process of troubleshooting boss

[NBS.]

having wifi on while using ethenet can cause issues

[mecanico2]

Thank you all for the help and suggestions, I found the issue and it was the modem that was bad and kept blocking the signal.

[Ryu1]

Thank you all for the help and suggestions, I found the issue and it was the modem that was bad and kept blocking the signal.

awesome. good troubleshooting and thanks for the reply back and info. glad you got it. enjoy your buzz now