I just upgraded my mag 254 to a mag 322w1. Works great, definitely faster, excellent picture quality using Comcast internet. Only problem I've found is the preview screen is blank. I can hear the audio but the picture doesn't show. Once I press ok and enter the full screen, everything is fine. How do I get the preview screen to come up?
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No tv preview showing on mag 322
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I have 2 mag322w1 boxes. One is hooked up directly to Ethernet while the other is on Wi-Fi. Now I see the one on Ethernet is getting the preview screen but the one on Wi-Fi is not getting the preview screen. Is there anyone that has a mag322 having the same problem not getting preview screen? Does anyone have an idea how to fix this?
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Originally posted by tommygator View PostI have 2 mag322w1 boxes. One is hooked up directly to Ethernet while the other is on Wi-Fi. Now I see the one on Ethernet is getting the preview screen but the one on Wi-Fi is not getting the preview screen. Is there anyone that has a mag322 having the same problem not getting preview screen? Does anyone have an idea how to fix this?
if fix consider running an Ethernet cable to the other box
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Originally posted by DiZ4me View PostTry swapping out the boxes and find out if the issue is fix.
if fix consider running an Ethernet cable to the other box
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Originally posted by tommygator View PostI have downloaded the current update for both boxes. Everything else is working great. Is there possibly a setting I should check? Does anyone else with a mag322 or any other box have this problem of preview screen not showing? How did you solve it?
In MAG254 there is a Video output mode settings that you could play around with to get the best possible video output that your TV can match with. You may select it in “Auto”.
If you have tried everything else and you get the same issue, try to go to the infomir website in the technical support forum and try to see if this model has some similar video issues. Or post your issue in their help support forum.
Sorry I’m not much of help on this... Good luck!
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Thank you Diz for your attempted assistance. You kept me searching until I found a solution, for now. I Googled to see if others were having this problem. Sure enough I was led to an Informir website forum where a number of people also had the preview screen not showing. It happened after the last update. I was given a link and instructions to download and install the previous update. It worked like a champ. Now my preview screen is back. I hope Informir corrects this on the next update. Thanks again for your suggestions.
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Originally posted by emirgf View PostI cant preview channels on my MAG322
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Originally posted by Amaiyah View PostI have the mag 322 w1... and everything works good.... so what do you mean with preview channel? What is not showing?
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