Report issues with Video Club / VoD

[groundwire]

Yes please fix the movie Elvis no server available.
Box-254
Port 4
My speed is fine

[goodguy1969]

Elvis movie loads now but no sound on English version. ES version has sound. Can someone please look at this . Just an FYI it the same issue on the PPV Elvis.

[groundwire]

Portal 4 All PPV working but no sound on Elvis please fix thank you.

[goodguy1969]

Mag254
portal 2
300mpg

SECRET HEADQUARTERS FREEZING often.
live tv including PPV working fine. Please fix. Seems to be a lot of issues with video club. Very frustrating. Thanks

[ptgpt]

All portals
All the movies at the VOD have a lot freezing ar unwatchable.
Please fix ASAP
Internet 300 mdl
Mag 425a wifi and wired

[amrunon]

Portal: p6.iptvprivateserver.ru
Movie name: Elvis
Box or app that you use: Buzz Essential E2
Internet download speed: 20.7 mbps
Description of the issue: When the video is selected for playback the picture plays, but the audio has been blocked and even when the volume is increased there still isn't any sound with the VOD movie.

[ROT10]

Portal: p6.iptvprivateserver.ru
Movie name: Elvis
Box or app that you use: Buzz Essential E2
Internet download speed: 20.7 mbps
Description of the issue: When the video is selected for playback the picture plays, but the audio has been blocked and even when the volume is increased there still isn't any sound with the VOD movie.

Read the posts above yours.

[diddymusmckducketts]

- Portal 5 (5.iptv11.is)
- Nope
- Smarters- SmartTV
- 1gbps
- Playback error on both English and Spanish. PPV movie channel unable to play as well.

[Oldsickmonkey]

Video club Elvis movie no sound English or Spanish as well as ppv , bullet train mixed video and sound.

[juiceman]

Portal 2 + 3 Buzz Boxes 550 mbps The movie Elvis NO Sound

[ROT10]

Portal 2 + 3 Buzz Boxes 550 mbps The movie Elvis NO Sound

Did you try a different video player?

[juiceman]

Different video player?
VOD + PPV No Sound

[ROT10]

Different video player?
VOD + PPV No Sound

You have 3 choices.Default,secondary and external which gives you even more options.So yes a different video player.

[ptgpt]

All portals
The VOD have a lot freezings please fix ASAP
Internet 300 mdl
Mag 425a wifi and wired

[amrunon]

Portal: p6.iptvprivateserver.ru
Movie name: All videos
Box or app that use: Buzz Esentials E2
Internet download speed: 22.6 mbps
Description of the issue: Every video that's clicked to play, including the classics, has a pop-up message that appears on the screen that reads "Media Format is not Supported." Even when the video configuration is changed from Default to Secondary and the portal is changed from p7 to p6. There's newly released videos that won't play. If VOD's coding is being reworked, why release new films when nothings playing in VOD?