issue with donation

[Pirates]

I have an issue that box showing this “ Please contact your provider to register this device. My account on papiro showing I have 148 days left. Need help.

[Alex-levy]

Does your box matches the portal and mac address on the papiao donation checker? If it doesnt just enter the mac of your device and in your device double check that the portal is the same in your box and in the donation checker

[kens]

Check if the new automatic Country Lock setting on your Donation page, does not incorrectly have the wrong Country set.
/kens

[Pirates]

All is as stated before nothing have been change country lock is USA and provider lock is disabled. MAC address is correct one. What I should do?

[gened]

[Dodgeit]

All is as stated before nothing have been change country lock is USA and provider lock is disabled. MAC address is correct one. What I should do?

Pm me your donation# email and order# and i will take a look.